Policies & Procedures

Reserving a date: call or email and confirm the availability of the date(s) you want. You can reserve them by phone with a Visa, MasterCard, or AMEX credit card. A $500 deposit is required to reserve a tour and a 50% deposit is required to reserve training, with the balance due 30-days prior to the tour or training. (877) 260-MOTO (6686).

Hours of Operation: 8:30am to 2:30pm at our Rider Training Centers

Our Rider Profile and Registration Form and our Waiver Forms must be completed by all MotoVentures participants prior to any event.

Rain: All MotoVentures events will take place, Rain or Shine, unless otherwise notified.

Minimum age for training: Five years old and/or must be able to ride a bicycle without training wheels before trying a motor-cycle.

Family discounts are available for three or more. $20-off per person

Group discounts are available. Contact us for a quote.

Dual sport tours require a minimum of five people and all participants are responsible for carrying their own current street motorcycle operators’ license, and those bringing their own bikes must have a current license plate and proof of insurance.

Specific tour itineraries and details will be mailed to you at least 30-days prior to the tour

Lodging on tours is double occupancy with single occupancy upgrades available

Skill levels: Please correctly state your skill level and physical condition for any MotoVentures ride. Our customers are grouped together by skill levels 1, 2, or 3. Our rides and routes are carefully selected to match each group's riding ability for the best possible experience for everyone. The difference in difficulty for these groups is significant.
Level 1 is for beginners with absolutely no experience riding a motorcycle of any kind.
Level 2 is for street riders or people who can ride, but have limited dirt experience and skills.
Level 3 is for experienced, advanced or above skill level riders who are still learning, honing their skills, or just looking for a new challenge or adventure.

Crash damage repair policy: When using one of our motorcycles, you are responsible for any damage you incur. For any parts you damage that require replacing we will only charge you dealer cost for the parts, plus 10%. Normal wear will not be charged to the customer.

Late arrivals for training or trials: (Please try really hard not to be late) If you arrive approx. one hour late you must wait until our first break of the day. If you arrive more than one hour late you will miss important basics and we may not be able to accommodate you that day due to the disruption it causes others who showed up on time.

Minimum number of riders: Five riders minimum are required per day of training. If five riders are not registered seven days prior to the day you reserved, we have the option to phone you and offer the following:
A) If you can, we allow 24 hours to recruit enough people and keep the date.
B) Reschedule for another date.
C) Pay additional fees for an exclusive to guarantee that date.
D) Cancel and receive a full refund.

Cancellations, Refunds, and Rescheduling: (Notice by phone is required) For training, trials, and summer camp events: 48 hours or more notice is required to receive a full refund. If notice is less than 48 hours, a $50 processing fee per person will be charged and the balance refunded or applied to your next event.  If less than 24 hours notice, a 50% fee per person will be charged and the balance refunded or applied to your next event. 
For Tours and Training Tours: Due to the lead times required for travel, manpower, equipment preparation, reservations, etc., we require at least 30 days notice for a full refund. Less than 30 days notice will be charged the full deposit amount of $500.

No refunds will be given for the termination of a participant for unsafe or inappropriate conduct. MotoVentures reserves the right to terminate the participation of a rider for unsafe or inappropriate conduct at any time and for any reason.